UP TO 200 staff at Ventura have been told their jobs are going to a call centre in India.

Call handlers employed on behalf of National Rail Enquiries were called in to a series of meetings on Wednesday and told the news.

Staff have reacted angrily saying it is a disgrace. One woman who has worked on the NRE account for five years said: “”As it is a deprived area and NRE is a government-backed scheme, we expected them to keep calls in this country. People are just fed up. The atmosphere is shocking.” A Ventura statement said: “This is a business decision made by NRE based on financial reasons and bears no reflection on the quality of work or results that have been achieved by Ventura.

“Unfortunately, this decision has forced Ventura to enter into a 90-day consultation period with over 100 employees.

“Ventura is currently in talks with other clients about additional work to help the company maintain work volume and therefore minimise the loss of staff.”

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